NFP Web Survey

 

NFP and its affiliates are committed to providing the highest quality services to our clients. Our staff offers extensive expertise in our industry. Skilled professionals are available and dedicated to servicing your needs. If you had a recent experience which you would like to share, we would appreciate hearing about it. If you would prefer to contact someone in person, please call 623-412-7878 and the receptionist will direct you. Please remember no coverage can be bound or altered via this survey.

Please complete the survey below:

What is your relationship with NFP?

I am a client with Commercial Insurance
I am a client with Personal Insurance
I am a client with Group Benefits Coverage
I am a client with Chiropractic Benefits Insurance
I am a client with Buelow Consulting
I am a client with Surety or Bond Services
I am not a client
Other

Please rate the following requirements in order of importance (1 to 5):
Ease in doing business
Cost Effectiveness
Technology/Online Services
Accuracy in Customer Service
Account Executive and Account Manager Availability

Please rate the following based on your overall experience with NFP and its affiliates: (1-Lowest rating 10-Highest)

The ease of negotiation with your Account Executive/Account Manager
Comments:


The quality of plan designs offered
Comments:


The availability and accessibility of our online resources
Comments:


The level of customer service you received with your most recent interaction
Comments:



Please provide us with any additional comments to help us improve our customer service:


Name of Account Executive/Account Manager who assisted you:


Your name:

(If you wish to remain anonymous, please leave this blank)

Email address:


I wish to be contacted by a NFP Representative regarding these comments

I do not wish to receive marketing materials from NFP using this email address.

Thank you for your time and response.

Mr. Terrence M. Scali
C.E.O.
NFP

 

 

 

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